Wedding Help Center
Understand your portal, planning details, film release timeline, guest media, payments, and what to expect before the wedding day.
26 articles
Getting Started
Booking, coverage, and the first decisions that set the experience in motion.
Portal Basics
How the portal keeps details, progress, documents, and next steps organized.
Planning
Story calls, planning details, Event Brief approval, and wedding preparation.
Wedding Day
What to expect from the team, microphones, audio, and guest moments.
Film Delivery
Film progress, release timing, privacy controls, and watching your finished work.
Documents
Approvals and sign-offs that keep the wedding day aligned.
Billing
Payments, balances, invoices, and what to do when something needs review.
Gallery
Image galleries, release timing, and how finished memories are presented.
Memories
Guest uploads, shared media, and the moments your guests can contribute.
Guest Experience
Wedding websites, RSVPs, guest information, and public-facing details.
Support
How to contact Skytona when a guide or portal page does not solve the issue.
Add-ons
Upgrades you can add after booking, from extra coverage to keepsakes.
Referrals
Sharing Skytona with friends, and the gift credit that comes with it.
Account and support
Guides for the questions that come up most often.