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Skytona Help Center

Find the answer you need.

Choose wedding help or business help, then browse focused guides for the questions clients ask most.

For business clientsBusiness Help CenterLearn how to review deliverables, approve social content, manage production days, understand analytics, and use Skytona as your media operating system.17 guides
For couplesWedding Help CenterUnderstand your portal, planning details, film release timeline, guest media, payments, and what to expect before the wedding day.21 guides

For business clients

Business collections

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Business

Portal Basics

How the portal keeps details, progress, documents, and next steps organized.

1 article
Business

Deliverables

Review completed work, understand what is ready, and approve the next step.

3 articles
Business

Production

Production days, planning meetings, approvals, and what Skytona captures.

3 articles
Business

Social Media

Approving content, understanding insights, and making smarter production decisions.

2 articles
Business

Website

Website requests, analytics, updates, and the features included in your presence.

3 articles
Business

Signage

Real-time screens that bring captured media into the physical space.

1 article
Business

AI Agents

How Skytona-managed agents help with customer conversations and requests.

1 article
Business

Billing

Payments, balances, invoices, and what to do when something needs review.

1 article
Business

Team

Inviting your colleagues and controlling what each person can see and do.

1 article
Business

Support

How to contact Skytona when a guide or portal page does not solve the issue.

1 article

For couples

Wedding collections

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Wedding

Getting Started

Booking, coverage, and the first decisions that set the experience in motion.

2 articles
Wedding

Portal Basics

How the portal keeps details, progress, documents, and next steps organized.

1 article
Wedding

Planning

Story calls, planning details, Event Brief approval, and wedding preparation.

3 articles
Wedding

Wedding Day

What to expect from the team, microphones, audio, and guest moments.

2 articles
Wedding

Film Delivery

Film progress, release timing, privacy controls, and watching your finished work.

3 articles
Wedding

Documents

Approvals and sign-offs that keep the wedding day aligned.

1 article
Wedding

Billing

Payments, balances, invoices, and what to do when something needs review.

1 article
Wedding

Gallery

Image galleries, release timing, and how finished memories are presented.

1 article
Wedding

Memories

Guest uploads, shared media, and the moments your guests can contribute.

2 articles
Wedding

Guest Experience

Wedding websites, RSVPs, guest information, and public-facing details.

2 articles
Wedding

Support

How to contact Skytona when a guide or portal page does not solve the issue.

1 article
Wedding

Add-ons

Upgrades you can add after booking, from extra coverage to keepsakes.

1 article
Wedding

Referrals

Sharing Skytona with friends, and the gift credit that comes with it.

1 article

Need something specific?

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The directory includes help articles, public pages, policies, contact paths, and portal links.

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