Portal Basics

Getting started with your wedding portal

Find the next task and start your Blueprint. You can also check payments, message the team, and follow film delivery.

AvailableSeptember 21, 20263 min read
A graded Skytona film still of a couple laughing on an oceanfront deck.

One place for everything

Use the wedding portal for your Blueprint and payments. Documents live there too, and Messages keeps your conversation with the team attached to the project. Film progress and final releases appear in the same portal. Home highlights the next item that needs your attention.

Keep planning answers in the Blueprint instead of leaving updates in separate email threads. If a major detail changes close to the wedding, update the Blueprint and contact Support so the team sees it quickly.

  • Without a portal: scattered, and nothing agrees
  • With your portal: one living plan
The portal keeps planning answers and project status together. Payments and messages stay in the same account, along with delivery.

What each tab does

The navigation groups each part of the wedding project. The figure below shows where to go for the most common tasks.

  • Home
  • Planning
  • Cinema
  • Gallery
  • Vault
  • Website
  • Messages
  • Payments
Use Home for the next task and Planning for the Blueprint. Cinema and Gallery hold your finished work. The Vault and Website have their own spaces too. Messages keeps project questions with the team, and Payments shows the financial record. Settings is in the profile menu.

Your first visit

On your first visit, check these four areas so you know the booking is set up correctly.

  1. 1Review HomeCheck the wedding date and countdown. Then open the next-step card. If the date or project information is wrong, contact Support.
  2. 2Open the BlueprintGo to Planning and enter the details you already know. Progress saves as you work, so unfinished chapters can wait.
  3. 3Check PaymentsConfirm the amount paid, remaining balance, installment amounts, and due dates match your agreement.
  4. 4Open MessagesUse the project conversation for questions or changes. Replies stay with the wedding record instead of getting separated across email threads.

The portal before and after the wedding

Before the wedding, use the portal to complete planning, review documents, follow payments, and message the team. Home will offer a planning review when it is time to schedule one. After the wedding, Cinema shows film progress and releases. The Vault holds the memories available to your project.

Start on Home when you return. It shows the next available action for the current stage of your wedding.

Do both partners get access?

Access follows the accounts created during booking. If either partner cannot sign in, contact Skytona so the team can check the account setup.

Does the portal work on phones?

Yes. The Blueprint and payments work on mobile. Messages and Cinema are available there too. For a long planning session, use whichever device is easiest for entering details.

How long do we keep access?

Keep access through delivery and your anniversary releases. Contact Support before changing the email address tied to your account.

Still have questions?

Contact Skytona or open the right portal.

The public help center explains the why, the what, and the next step. Project-specific details should stay in your portal.

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