Account
Keep your account information current
Update your name and phone in Settings, and contact Support when the login email or account contacts need to change.
AvailableSeptember 22, 20263 min read
Keep notices attached to the right person
Payment reminders, review requests, delivery notices, and day-of messages use the contact details saved on the account. An old email or phone number can make a valid notice go to the wrong place.
You can update profile details such as your name and phone in Settings. Contact Support to change a login email, billing contact, or primary account contact so access and historical records stay connected correctly.
- 1Open SettingsConfirm your display name and phone number, then save any correction.
- 2Report access changesTell Support when a partner or business contact needs to be added, removed, or assigned billing responsibility.
- 3Check a missing-notice problemVerify the account email and spam folder, then ask Support to confirm the notice and recipient rather than assuming it was never sent.
Still have questions?
Contact Skytona or open the right portal.
The public help center explains the why, the what, and the next step. Project-specific details should stay in your portal.