Account
Sign in to your Skytona portal
Choose the correct client portal, sign in with the email on your account, and recover access when the password fails.
AvailableSeptember 22, 20263 min read
Two portals, one rule
Wedding couples sign in at portal.skytona.com. Business clients sign in at app.skytona.com. Your welcome email links to the correct portal, and each sign-in page links to the other if you open the wrong one.
Bookmark the correct address. Use the same email address that received your invitation or welcome message.
- Wedding couples: portal.skytona.com
- Business clients: app.skytona.com
When sign-in misbehaves
Work through these checks in order. A reset link can take a minute to arrive and can be used only once.
- 1Confirm the email addressUse the address that received the portal invitation. A work address and personal address are separate accounts.
- 2Request a password resetChoose Forgot password on the password screen. Check spam, then request a new link if the first one expired or was already used.
- 3Contact SupportIf the reset message never arrives or the account opens the wrong workspace, use the public contact page and include the portal address you tried.
Still have questions?
Contact Skytona or open the right portal.
The public help center explains the why, the what, and the next step. Project-specific details should stay in your portal.